escute.ai

Companies · HR and leadership

People leaders know: almost no one asks for help.

escute.ai puts an active-listening conversation — by voice, at any hour — into every employee’s routine. Before the crisis, not after. With one non-negotiable rule: what is said never reaches the company.

See the product
0:00 / 0:38

Listen to Sofia · 0:38

No-commitment conversation · per-employee pricing on request

isolated interaction

one message

one response

context ends here

dedicated experience

Conversation with Sofia or Lucas

SofiaLucas

Voice

Sofia or Lucas

Memory

context that comes back

Notebook

records under your control

Nuance + Perspectives

other ways of seeing

context carries on

The cost of burnout is already in your spreadsheet. The support isn’t.

Absenteeism, turnover and presenteeism rarely reach HR as a request for help — they arrive as numbers. Traditional channels exist, but adoption is low: scheduling, exposure, waiting. Listening has to happen in the moment the person feels it, not weeks later.

  1. 01

    People don’t ask for help

    Asking for help at work still carries stigma. Most people wait until things get big — and by then the cost belongs to everyone.

  2. 02

    The channel exists, but hardly anyone uses it

    An unknown phone number, scheduling, fear of exposure. Friction beats intention, and the benefit becomes a cost line nobody uses.

  3. 03

    Listening has to meet the moment

    A conversation available at 11pm on a hard Tuesday is worth more than a slot three weeks from now.

What the employee experiences

A conversation before the breaking point

Not an engagement survey, not an FAQ bot. A conversation that happens when the person needs it — on their schedule, not the company’s.

Illustrative demonstration of a conversation with Sofia.

01Voice listening, available anytime
02Real privacy: the company never reads conversations
03Simple rollout, no IT project

After work

Conversation with Sofia

present
  1. Today was heavy. Two tough meetings and I still have a delivery tomorrow.
  2. Before the delivery: which of the two meetings is still echoing?
  3. The one with my manager. I left unsure whether he trusts my work.
  4. So tomorrow’s delivery is one thing, and that doubt is another. Want to separate the two with me?
The workdayA difficult relationshipWhat felt heavy

Something happened at work today that…

Why it actually works

Designed to be used — and safe to offer

Voice, not a form

Speaking is more natural than filling things out. The employee talks with Sofia or Lucas the way they would talk to a person — by voice or text.

before · “full week, full head”

after · “how did that talk with your manager go?”

Privacy by design

Conversation content belongs to the person. The company can’t read it, receives no transcripts and can’t identify individual reports.

What I want to resolve

work pending conversation

No IT project

The benefit runs in the app, on each person’s phone. Rollout is an internal communication plan, not a systems integration.

The technology behind it

Not a chatbot. An architecture of understanding.

escute.ai was built as proprietary listening technology: every conversation is organized within a model of the care domain — not treated as loose text. That structure is what separates a conversation that holds someone from a reply that closes one.

An ontology of care

States, themes, relationships and what changes over time are organized into a proprietary semantic structure. The system doesn’t read isolated words: it reads meaning inside a model — that’s what makes real listening possible, not generic answers.

Inference that goes deeper

From what a person says — and what they haven’t said yet — escute.ai goes deeper: it asks the next question, connects with what was said before and offers other ways of seeing. Nuance and perspective are computed, not improvised.

Longitudinal memory

Context carries across days and weeks: today’s conversation picks up where Tuesday’s ended. That continuity is what turns a moment of venting into real support — and the benefit into something people use again.

Privacy as architecture

Conversation content belongs to the person by system design: the company doesn’t read it, receives no transcripts and can’t identify individual reports. Not an internal-policy promise — it’s how the product was built.

Technology developed by the escute.ai team. Infrastructure and security provided by Ticketbras.

The conversation picks up where it left off

escute.ai remembers context between conversations. The employee doesn’t start from zero after every hard day — and the benefit doesn’t depend on a single moment of use.

Tuesday, 11pm

The meeting with my manager stuck in my head.

Thursday · Sofia

Did you end up talking to him? How did it go?

Direct answer

What does the company receive? Reports about employees?

No. The company receives no conversation content, no transcripts and no individual reports. That is a product commitment, not a configuration option — and it’s what makes the benefit safe to use. Listening only works when people trust it.

Content reviewed on

Frequently asked questions

No. escute.ai is active listening through conversation: a first place to talk, organize and get through the day. It doesn’t diagnose or treat — and it can help the person consider professional help when it makes sense. Many companies offer it alongside what they already have.

Pricing is per employee, with progressive volume discounts. That’s why we don’t publish a table: each proposal reflects the size and moment of your organization. Talk to our team to get yours.

No systems integration and no IT project: your company announces the benefit and each person starts on their own phone. The launch design — audience, communication, timing — is something we build with you in the first conversation.

Yes. For large companies, institutions and governments, the format is designed case by case — volumes, terms and procurement model. The first step is the same: a conversation with our team.

Traffic is protected in transit and history stays attached to each person’s account, which they can review and delete anytime. No conversation content is shared with the employer.

Two concrete gains. The first is responsibility: offering accessible listening is a factual demonstration of duty of care — the organization acts before the crisis and can say so with deeds, not with an institutional campaign. The second is productivity: people who have somewhere to organize what weighs on them return to work with more focus. Listening doesn’t show up as a cost line — it shows up as less noise, fewer unresolved conflicts and fewer decisions made at the breaking point.

Generic chatbots answer messages; escute.ai conducts listening conversations. The difference is structural: a proprietary ontology of the care domain, memory across conversations, inference that deepens instead of closing — and clear guardrails, including recognizing when the right path is a human professional. A generic model was never designed for any of that.

Start with a conversation — the way your employees will

Tell us about your organization’s moment. We’ll respond with a proposal designed for your number of lives.

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Private conversations — the company can’t read themProtected data · LGPDprovided byTicketbras